Privacy Policy

Last Updated: October, 11th 2024

INTRODUCTION

This Privacy Policy explains how Trinity Funding LLC (referred to as “Trinity Funding,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, use our mobile applications, or engage with other products and services offered by Trinity Funding (collectively, the “Services”). This Privacy Policy is intended to inform you, our users (“you,” “your,” or “user(s)”), of the types of personal information we collect, how we use and protect that information, and the choices available to you regarding our use of your personal information.

By accessing or using our Services, or otherwise interacting with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not access or use the Services.

We may modify or supplement this Privacy Policy at any time. Any changes will become effective on the date they are posted. Please review this Privacy Policy regularly to ensure you are aware of any updates.

This Privacy Policy is part of our Terms of Use, which govern your use of the Services. You agree to the Terms of Use by using our Services or contacting us about them.

INFORMATION WE COLLECT

We may collect different types of information from or about you depending on how you interact with the Services, including:

1. Personal Information

Personal data includes, but is not limited to:

  • Name, email address, phone number, mailing address
  • Account login details, including username and password
  • Payment information (credit or debit card details, billing address)
  • Trading activity and performance data related to your account

2. Usage Information

We collect information automatically about your device and usage of the Services, including:

  • IP address, browser type, device type, operating system
  • Date and time of access, pages visited, and referring URLs
  • Interaction with advertisements and content on the Services

3. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about how you use our Services and to enhance your experience. For more information on our use of cookies, please review our Cookie Policy.

HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

  • Provide and Improve Services: We use your personal data to operate and maintain the Services, process transactions, and provide customer support.
  • Personalization: We use collected information to personalize your experience and to present relevant products and services.
  • Communication: We may use your email or phone number to send administrative messages, product updates, or promotional offers (from which you can opt-out at any time).
  • Analytics: To better understand how users interact with the Services and to optimize the user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  • Security: To detect and prevent fraud, abuse, or other malicious activities.

HOW WE SHARE YOUR INFORMATION

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with vendors and service providers who help us deliver the Services, such as payment processors, IT support, and hosting services.
  • Legal Obligations: We may disclose your personal data to comply with legal requirements, respond to law enforcement requests, or protect our rights.
  • Business Transfers: Personal information may be transferred to the acquiring entity in the event of a merger, acquisition, or sale of all or part of our business.
  • Aggregated Information: We may share de-identified or aggregated information with partners and third parties for research, marketing, or analytics purposes.

USER RIGHTS AND CHOICES

You may have certain rights under applicable privacy laws depending on your location. These rights may include:

  • Access: You can request to know what personal data we have collected about you.
  • Correction: You can request that we correct or update inaccurate information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-out of Marketing: You can unsubscribe from promotional emails by following the opt-out instructions in the email or contacting us directly.
  • Do Not Track Signals: Our website may respond to browser settings or signals related to tracking, such as “Do Not Track.”

If you wish to exercise any of these rights, please contact us at the information provided below.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in the U.S. or other countries if you are located outside the United States. By using our Services, you consent to the transfer of your information to countries that may not provide the same level of data protection as your jurisdiction.

THIRD-PARTY LINKS

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any information.

RETENTION OF DATA

We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize the data.

CHILDREN’S PRIVACY

Our Services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].